EXCHANGE POLICY
Quality is our highest priority. Always will be.
At BlueSkyLab we stand behind everything we make. Should the product be damaged or defective, we will happily replace or exchange your WineHug.
To make an exchange please email us at
returns@winehug.com
to get a return merchandise authorization number (RMA), without this number no exchanges will be made.
Please return your WineHug with the original package and receipt within 30 days of the date of purchase.
We will promptly exchange your WineHug.
There's no additional shipping and handling charges on exchanges;
just return the damaged WineHug to this address:
WineHug – Returns
550 Adams Street | Suite 293
Quincy, MA 02169
All sales of custom and personalized items are final and may not be returned or exchanged.
Sincerely,
The WineHug Team